How to report an issue

Important: If your transactions are not displaying correctly, please wait for your wallet to finish synchronizing. Once synchronization is complete, close the application, wait a few moments, and reopen it to refresh your wallet.

Issues or support queries can be reported via any of the following channels:

To help us quickly identify what the issue might be, please include a copy of the Help → Debug Info dialog.

For live support please contact us via IRC or Matrix. If you do not have an IRC client, you can join the room via webchat. If you don’t receive a response immediately please idle in the room.

To report a security vulnerability, please refer to our security policy for responsible disclosure.

Feather does not have an official Telegram channel.

Feather only owns and manages the following domains and websites: www-featherwallet.com, feather-wallet.com, feather-wallet.net, and featherwallet.net. Any websites other than these should be treated with caution, as they may be phishing sites. To ensure your safety, it is essential to always verify the authenticity of any downloads and only download from trusted sources like GitHub and www-featherwallet.com.